What Information We Collect
1.Account and Identity Details
When you register on SMMIU or get in touch with our support team, we may collect information that helps us identify you and manage your account. This typically includes your full name, your email address, the social media usernames associated with your orders, and relevant payment transaction details such as the amount and the method you used.
2.Technical and Browsing Data
Our systems automatically record certain technical details whenever someone visits the SMMIU platform. This includes your IP address and general geographic location, the type and version of browser you are using, your device category and operating system, the pages you view and how long you spend on them, and the source that brought you to our website.
3.Order and Service Records
Each time you place an order through SMMIU, we log the relevant details needed to fulfil it. This covers social media account usernames or profile URLs you submit, your full order history along with service selections and quantities, and any messages exchanged between you and our support team.